Negativity is like secondhand smoke: not only is it an unhealthy personal habit, it hurts others exposed to it. So how can you make valid complaints more catalytic than caustic?
Neuroscience has revealed three ways to communicate so you’re more likely to be heard: be succinct, specific and generous. When you combine them (SSG), it’s like applying Velcro to your messages.
We know storytelling is a great leadership skill for engaging and influencing others. However, there is also a growing body of research on how to harness the power of our inner narratives:
Use a Redemptive Rear View Mirror
The stories we recount about our past have a powerful impact on our memories and behaviors. Psychologist Read more