Whenever there’s more than one person involved there’s the potential for conflict. When you look for the conflict beneath the conflict, there’s the potential for a deeper understanding of yourself and your environment.
Essentially, hacking is a deviously creative problem solving process. As author Josh Linker pointed out, “While hacking can clearly be used for wrongdoing, it can also serve as a powerful model of growth, innovation and success.”
Leading an innovation project, or other significant change? Determined to find better solutions to complex challenges? Taking inspiration from Human Centered Design (HCD), an innovation strategy steeped in users’ perspectives, can help you: