Essentially, hacking is a deviously creative problem solving process. As author Josh Linker pointed out, “While hacking can clearly be used for wrongdoing, it can also serve as a powerful model of growth, innovation and success.”
Mark* could be “a brilliant pain in the neck.” Then he provided an example of loving the challenge as much as the solution, approaching his development goal with a focus on the underlying skills the effort itself helped him develop.
Leading an innovation project, or other significant change? Determined to find better solutions to complex challenges? Taking inspiration from Human Centered Design (HCD), an innovation strategy steeped in users’ perspectives, can help you: