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Category Archives: Communication

Get a Grip on the Griping

February 28, 2012

Blamestorming can be seductive. It's so pervasive that DIRECTV did a memorable spot on it. It's just easier, not to mention self protective, to blame others for what's going wrong.

Used judiciously, critical analysis reduces risks and improves ideas. Used maliciously (for example, showing how smart you are by tearing down other's ideas) criticism saps energy,...

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Take Your ‘Swing Thought’

April 12, 2011

You'll communicate with more impact when you are crystal clear about what you're trying to accomplish, and how you need to show up to accomplish it.

Amanda_Costner-1Author Scott Eblin compares creating this clarity to the "swing thought" golfers practice before taking a shot, mentally rehearsing their process and outcome.

When...

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Speaking Like a Leader

March 2, 2011

In the English language, we expect the subject at the front of the sentence ... how often do you begin sentences with "I"?

Leadership is not about the leader. It's about challenges, opportunities and empowerment. It's about the people to whom you're speaking.

434px-Martin-Luther-King-1964-leaning-on-a-lecternAs communications expert Phyllis Mendell points out:

  • The...
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